PURCHASING
Checkout
All the items that you have in your shopping cart appear in your order during Checkout. If you do not want to order all the items, simply edit your shopping bag before clicking "Checkout." When you click "Submit Order" we verify your credit card. Your credit card will not be charged until your order is shipped. Your order will not be placed and your credit card will not be charged if you do not click "Order Now."
Canceling an Order
If you would like to cancel or change an order that you've just placed, please call 1-800-693-4862 as soon as possible. We'll do everything we can to accommodate your request, however; items that have already shipped cannot be cancelled and must be returned.
Methods of Payment
We are unable to accept checks, cash, or credit vouchers. ClariTeeSport.com accepts the following credit cards:
Visa
MasterCard
American Express
Discover
If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists.
Can I buy as much as I want online?
Not exactly. Our merchandise is not authorized for re-sale, so in order to enforce this policy, online purchases are limited to ten (10) items per item, per customer. If you are interested in becoming a distributor, please call 1-800-693-4862 or email us at wholesale@ClariTeeSport.com.
Tax policy
Tax is based on tax rates for your taxing jurisdiction (derived from the ship-to address being used for your order).
Tax is calculated at the unit-level, as some states offer tax exemptions and exceptions for certain apparel items. Some of the items in your order may be taxable and others may be non-taxable. Likewise, some taxable items may be taxed at a different rate than other taxable items in your order.
Tax is also applied to the shipping charges associated to the taxable items in your order. If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. You will not receive a refund for the taxes you paid on the shipping of that item, as the shipping charges are nonrefundable once an item has indeed been shipped.
ClariTeeSport.com collects applicable taxes in all states except Alaska, Delaware, Montana, New Hampshire and Oregon. We are required to collect tax on shipping and handling charges in all states except Idaho, Massachusetts, New Jersey, and Oklahoma.
Please note that on-screen order totals reflect estimated tax. The actual charge to your credit card will reflect all applicable taxes calculated at the time your order is shipped.
Pricing policy
Our online merchandise prices typically match those with our products in retail stores, although there might be slight regional differences.
Please note: Prices shown are in U.S. dollars only. Currently, we do not ship or bill orders internationally, including Canada..
Easy-Ship Continuity Program
The benefits of ClariTeeSport are so great that we think you’ll want to keep taking ClariTeeSport for uninterrupted results. Upon purchase of a qualifying product, you will be automatically enrolled in the ClariTeeSport Easy-Ship continuity program at no extra charge. Once you’ve become a valued member of the Easy-Ship program, you’ll receive your first 2-month supply, which includes your FREE Bottle of ClariTeeSport. Then, every other month, you will receive a full 2-month supply of ClariTeeSport automatically. That’s it. It’s that simple! You will be charged our low 2-bottle price, plus shipping and handling charges, every other month when the product ships. Remember, there’s no set up fee, no minimum number of orders, and you can cancel your automatic shipments at any time by emailing customer service. The ClariTeeSport easy-ship program ensures that you will always have a supply on hand, enables us to lock in your price at the lowest possible rate, and gives you the flexibility and convenience of bi-monthly installment billing.
If you are not completely satisfied with ClariTeeSport, avoid incurring fees in excess of the shipping and handling by canceling within 2 weeks prior of receiving your first shipment or within 1 week prior of receiving subsequent shipments by emailing customer service.
SHIPPING
All of ClariTeeSport's Shipping Rates are calculated per weight and shown on the shopping cart. All of the rates are shown so that you can compare and pick the one that best suits your needs.
Ship Method Procedure
5-7 Day Ground (UPS) Ships 1-2 business days after your order is placed.
3 Day Priority Ships 1-2 business days after your order is placed.
2 Day Express
Ships the same business day if order is placed before 12:00pm Pacific Standard Time.
Next Day Air Ships the same business day if order is placed before 12:00pm Pacific Standard Time.
Business days are Monday through Friday.
Please Note:
ClariTeeSport currently cannot ship to PO Boxes.
Business days are Monday through Friday, excluding holidays determined by carriers.
Deliveries available on business days only.
We currently only ship to within the United States.
Next and Two Day Shipping Explanation
Selecting either 1-day or 2-day does not necessarily mean that your order will be received in one or two days. Processing and Shipping days are based on business days only. Weekends and holidays do not count as business days.
Example:
Orders placed before 12:00 PM PST on business days will process and ship the same business day. For example, an order placed on Monday at 11:00 AM PST will process and ship the same day. Next day shipping would arrive on Tuesday (assuming it is not a holiday) and Two Day Shipping will arrive on Wednesday (assuming it is not a holiday).
However, orders placed on Friday after 12:00 PM PST or orders placed Saturday, Sunday, or a holiday will not process until the next business day (usually Monday if Monday is not a holiday).
RETURN POLICY
ClariTeeSport offers refunds or exchanges to products that are unopened and in sellable condition
No returns will be accepted after 30 days. Make a return via mail:
Returns or exchanges will only be accepted by first calling ClariTeeSport Customer Service at 1-800-693-4862 and receiving a Return Authorization Number.
Afterwards, mail your purchase and receipt to:
Cerebalance, Inc.
2828 Cochran St. Suite 140
Simi Valley, CA 93065
Note: 10% restocking fee will be assessed to all returns (other than defects and order mistakes). We will not refund any postage for returned packages. (other than for defects and order mistakes).
